Omnichannel Commerce

Run every channel from one connected operating model

Connect direct commerce, marketplaces, retailers, wholesale, dealers, professionals, referrals, creators, inventory, fulfillment, finance, and support.

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We’re Almost Ready

This application will be available starting mid-September 2026. Please check back soon to access it.

  • Unified Product and Channel Data

    Prepare products, assets, pricing, identifiers, inventory, and channel requirements from coordinated sources.

  • Cross-Channel Customer Service

    Prepare products, assets, pricing, identifiers, inventory, and channel requirements from coordinated sources.

  • Inventory and Order Orchestration

    Coordinate availability, order capture, routing, holds, fulfillment, returns, and exceptions across channels and locations.

  • Role-Based Administration

    Create the right workspace for catalog teams, channel teams, operations, finance, support, administrators, and leaders.

  • Retail and EDI Workflows

    Support item setup, purchase orders, acknowledgments, shipping notices, invoices, compliance, and retailer-specific processes.

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  • Executive Visibility

    See performance, inventory, orders, system health, risks, and ownership in the Looking Glass Control Tower Admin Portal.

Turn operating complexity into a clear blueprint

Tell us what you need to connect, launch, replace, or scale. We will review the business need, current systems, risks, priorities, and the best next step.